At Dock, we create custom SharePoint company intranet portals for a variety of industries and have experience working with healthcare organizations. With SharePoint, you will feel the freedom of collaboration within your hospital anytime, anywhere. Empower healthcare infrastructure with SharePoint collaboration solution. It assists firms with complicated company structures and dispersed offices. Also, employees at remote locations can interact with the entire team in the best productive way.
Objectives of an Intranet Portal:
- Access levels right from executive to top-level team
- Safe data sharing
- Easy to communicate
- Task Management
- Workflow automation
It's challenging to build up a strong platform between your employees, supervisors and managers by informing them about the current activities in the hospital, medical office or clinics. News, rewards, birthdays, work anniversaries, surveys, alerts are very common features available on a standard SharePoint Intranet.
Let’s explore more custom features that can be implemented for a SharePoint Intranet Portal for Healthcare Organizations.
Features for a SharePoint Intranet Portal for Healthcare Organizations
There are hundreds of features that can be a part of the SharePoint Intranet Portal for Healthcare. Here’s the 10 best features we believe is great with a healthcare focused Intranet Portal:
- Medical Library
- Journal Form Request
- Facility Alerts/Notifications
- Continuing Medical Education Reports
- Physician Directory
- Staff Directory
- Patient History
- Hospital Calendar
- Physician Scorecard
- Training Portal
#1. Medical Library
As a physician, they'll need to access medical library resources quickly. The Medical Library will contain the following:
- Clinical Key
- PubMed.gov information
- Medline information and
This portal will be available on the homepage of the Intranet Portal so it’s easier for Physicians to access immediately using their PCs or smartphones.
#2. Journal Form Request
The purpose of this feature is to capture subscriptions so that the Medical Library database can expand with more data. The form will contain relevant information that needs to be captured by the Admin/Physicians. Users can submit a form to request multiple electronic journals at once. Upon submission, the form will be delivered to the centralized repository where it can be accessed by the library staff and finally the user will receive an email notification that the request form has been submitted.
#3. Facility Alerts/Notifications
It's very important for the staff to be notified by the activities that takes place at hospital’s different communication channels. Here, the standard curated messages will be displayed on the web part in chronological manner. Finally, the messages will be sent via distribution channels and users have the privilege to subscribe to the notifications.
#4. Continuing Medical Education Reports
This will be a dashboard where all the continuing medical education credits are reported. The Physicians can monitor their progress easily. The Report Dashboard will showcase the number of credits completed out of the number of credits needed annually.
#5. Physician Directory
The Physicians would be able to search for other physicians across the hospital so they can easily refer patients to the desired locations/departments.
The Physician Directory will consist of:
- Internal Social Profile Page
- Social Updates Wall
- Contact Card (Email, Phone, Alma Mater, Location, Social Connections Count etc.)
- Subscription tab (This helps to subscribe to the profile owner’s update - Similar to LinkedIn Follow concept)
- Printing and Sharing Profiles via Email.
#6. Staff Directory
Like the Physicians Directory, users can search for employees working with the organization irrespective of the work locations. The features would be the same as that of #5.
#7. Patient History
When the Physicians record the case history of patients they have visited, this will be recorded in a SharePoint List where they can search and get the latest records for review. Thanks to the SharePoint’s advanced search capability for making this feature a seamless experience.
#8. Hospital Calendar
Leveraging the Calendar Feature in SharePoint, Physicians can view hospital/events calendar so they are well aware of the events that they need to attend. The Calendar will display the name of the event, location, date and time. This calendar can be synced to their outlook if required.
#9. Physician Scorecard
Physicians would be able to find the information that is relevant to their performance quality and to view patient feedback to improve their services in the future. There will be selected quality indicators for measuring the performance of the Physicians. Separate metrics for Acute and Ambulatory physicians. The Scorecard may display the following components:
- Net Promoter Score
- No. of Patients surveyed
- Survey completed date
- Observation Patient average length of stay
- Case Mix Index
- Geometric mean length of stay
- Patient Satisfaction and so on.
#10. Training Portal – Visual Training
Physicians should have access to several multimedia contents (Video Library) so they can leverage onboarding or regular training effectively. Users can upload video files directly to the Training Portal using Drag and drop or manually.
Also, an eLearning Portal concept can be an additional asset where quizzes can be conducted to evaluate the performance of the training attendees.
Well, that’s all we have! There’s another 10 more features that we can talk about, but the above features look promising for any SharePoint Intranet portals for healthcare.
Written by Sajin Sahadevan
He is a Microsoft Certified Technology Specialist cum Digital Marketing Expert and has experience of 6 years. He loves learning about latest technologies like CRM, collaboration tools, marketing solutions etc.