Benefits of Office 365 Tools to Connect & Engage Your Firstline Workers

Topics: Office 365, Employee Productivity, SharePoint Business Process Automation

Written by Jessica Northey

enterprise workers

You can invest in your Firstline Workers with Office 365 to meet the demands of today, tomorrow, and the future. The right tools extend beyond the office worker and into the field. Microsoft provides the right tools with cloud-based applications.

Maximize the Impact of Your Firstline Workers

Firstline Workers, the lifeblood of manufacturing, retail, healthcare, government, and many other zones, are the first in line to engage with customers. They are the first to represent your company’s brand while the people around them see your products and services in action. Office 365 delivers the best tools and technologies to maximize the impact of these strategically vital workers. Office 365 makes it easy for them to communicate, manage their work lives, train to enhance their skills, and share ideas and knowledge.



Spend more time with customers and less time creating and managing schedules and tasks. You’ll be able to provide smarter, simpler tools to your Firstline Workers to view schedules, swap shifts, request time off, manage tasks and simplify their workday. Smartly connect your stores and workforce to the information they need to do their best work, such as promotional contributions, corporate announcements, and real-time sales trends and insights at their fingertips. Now is the time to assist and prepare new hires by delivering targeted training materials to them and seamlessly scheduling their onboarding activities. Protect customer information, track and control data access, and centrally manage your employees’ digital identities.



Improve the guest experience by providing your hospitality workers with straightforward tools to stay connected and up to date with their schedules and guest activities. Streamline operations and property management by making it effortless for your managers to assign tasks, dispatch work orders, and manage the daily upkeep needed to exceed guest expectations. They’ll be able to communicate details and connect your organization to ensure that even at the busiest times, your workforce stays engaged and the guest experience remains their top priority. Give your properties the tools and capabilities to quickly train and prepare seasonal employees and new hires. Provide digital identities across your organization and control and manage access to guest, property, and corporate information.



Simplify schedule management and skills alignment in even the most complex manufacturing systems and operations with uncomplicated tools to create and manage Firstline Worker shifts and tasks. Provide simple forms, lists, and guidance to reduce variance and focus efforts on the details and work that matter most. Increase efficiency and keep your organization up to date with coordinated communications, floor alerts, and best-practice sharing. Deliver instructional videos and safety manuals and communicate new policies and work orders to keep your workers current and compliant. Manage access, control data availability, and centralize creating and managing the digital identities of your workforce.

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Upgrade with Microsoft & Dock 365

Maximize the impact of your Firstline Workforce with Microsoft 365 Enterprise. Read more here to learn about how to find the right enterprise intranet for your company. Dock 365 comes with a jam-packed host of features out of the box. With a little collaboration between your team and ours, we customize Dock to be exactly the company intranet software that you need.

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