Reshaping the Way You Work

Dock 365 is committed to providing you with tools and information you can use to take your business to the next level. At Dock 365, we believe that success and knowledge go hand in hand. Our goal is to ensure that all companies have access to information they can use to be more efficient and effective. Make sure to follow and subscribe to our blog for insights into the latest business solutions, trends, and practices.

How to Automate Daily Tasks with Power Automate App in Microsoft Teams

Getting tasks done without fail is an important process in every employee’s daily to-do list. Employers provide all kinds of support and tools to let them succeed with their target tasks. Microsoft’s various solutions are aligned with this main goal. In this blog post, we are going to talk about the new Power Automate app in Microsoft Teams, which can be used to automate daily tasks and make work easier and more effortless.

6 Ways an Automated Help Desk System Can Benefit Your Company

A recent study found that by the end of 2020 the key brand differentiator will no longer be competitive pricing and product quality but instead overall customer experience. Basically, customer service and support is very much an area that you need to focus on in the coming future. In fact, having poor customer service can hurt your business. A study from Vonage found that companies in the US lose more than $62 billion per year due to poor customer service. One of the best ways you can improve customer support at your business is to adopt an automated Help Desk system. If you're not sure about adopting a Help Desk system, take a look at these 6 ways your company can benefit from adopting one.

What to Expect from A SharePoint Powered Vendor Management Solution

Running a business successfully takes a lot of hard work and intelligent management of resources. Various crucial areas in business require exceptional management to gain the desired results. Projects, Contracts, Human Resource, Finance, and Training are some of the major departments that need to be addressed well. Vendor Management is one area/department that gets missed out from this priority list of most organizations. The fact is that vendor management is an integral part of any business which has a great role to play in maintaining top quality customer service, product quality, and market development. In this light, we have accumulated a comprehensive data about different aspects of Vendor Management that let businesses understand why it is important, what benefits it can bring, and how to do this.

How SharePoint Intranet Enhance Team Collaboration?

Great collaboration and communication are important ingredients for a successful organization. Especially when the organization is working on a mobile enterprise work culture this is crucial. SharePoint Intranet has risen to these expectations of the modern organizations, and they are presenting features and tools that enhance team collaboration to a superior level. Here is how SharePoint Intranet Enhance Team Collaboration.

 

 

Our Experience with the Latest SharePoint Migration Tool v2

Hello everyone! Last month we had seen Microsoft’s announcement on the beta version of the SharePoint Migration Tool. The focus was to include support for SharePoint Lists, destination site creation and much more. Glad that the SharePoint Migration Tool 2.0 is here!

How to integrate bots with SharePoint Online or SharePoint Server 2016

Bots aren’t a customer oriented platform anymore. Companies are building lots of bots for handling different work processes such as Finance Tasks, Customer Service tasks, sales and marketing. With over 120 Million business users worldwide, Office 365 has become a standard solution for every business. It is possible to bring in bots on your intranet portal or SharePoint based websites.

How to Customize a SharePoint List Form with PowerApps

It’s simple to customize SharePoint list forms in Microsoft PowerApps. We used to follow InfoPath forms to customize SharePoint list forms earlier that took hours and hours of work. Thanks to Microsoft PowerApps, now we can quickly develop dynamic apps.

Benefits of Office 365 Tools to Connect & Engage Your Firstline Workers

You can invest in your Firstline Workers with Office 365 to meet the demands of today, tomorrow, and the future. The right tools extend beyond the office worker and into the field. Microsoft provides the right tools with cloud-based applications.

Building a Case Management System in SharePoint Intranet Portal

Good morning everyone! I thought of sharing some information about building a Case Management System within your SharePoint Intranet Portal. Don’t believe us? This blog showcases the features of a Case Management System we have developed on top of Dock SharePoint Intranet Portal.

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