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Small and big enterprises have their benefits, disadvantages, and challenges. Help Desk Software is being used extensively in almost all enterprise organizations to manage their internal ticket resolution. Each business demands a custom strategy and approach to stay productive and efficient. However, there are several demands, challenges, and situations that all these enterprises will face disregarding their size. Customer Support or customer care is one area that all these organizations need to maintain with equal importance. That is how a Help desk software becomes an integral part of each business. Do you have a help desk for your business? If not, you need to consider one immediately. Especially when the whole world is working from remote places, and processing tasks from multiple locations now, this is going to be crucial for your future existence too. We will tell you how SharePoint can fulfill your organization’s Help Desk requirements.