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Software as a service is a massive industry. Trying to find the right software solution for your company can be overwhelming. There are a ton of factors that you need to keep in mind during the selection process. The biggest one is deciding whether you should use custom software or something off the shelf. Each option has its strengths and weakness. You need to weigh each of those carefully against your business's needs. We know that this isn't an easy decision as your choice is going to affect your company for the next several years. That's why you need to take an in-depth look at each custom and packaged software to see which would work best for your company.