Dock 365 is committed to providing you with tools and information you can use to take your business to the next level. At Dock 365, we believe that success and knowledge go hand in hand. Our goal is to ensure that all companies have access to information they can use to be more efficient and effective. Make sure to follow and subscribe to our blog for insights into the latest business solutions, trends, and practices.
Without the right data to back you up, it's impossible to make effective, informed business decisions. There is a ton of data that you can gather throughout the sales process. Knowing which metrics to prioritize tracking can help you refine your approach and increase your likelihood of converting a prospect. With that in mind, here are 5 customer metrics we recommend tracking in order to make informed business decision.
Concerns over the coronavirus outbreak have led to a shift in the way that we work. Remote working has become the new norm, and with that comes the need to readjust how we approach different aspects of business. One area in particularly that you should be focusing on is how you are managing your customer relationships. Many organizations are choosing an automated CRM to maintain their sales processes while working remotely.
As many people are aware, the coronavirus outbreak has left many companies reeling. All across the country, teams that have never worked remotely before are struggling to adapt to working from home. More than that, sales teams that have been used to operating face to face are having to pivot into a digital sales model on a short notice. With the business landscape filled with so much uncertainty, sales teams are left wondering if they'll be able to meet their quotas. This is especially the case for B2B sales. With the economy in the state that it's in, many companies seem hesitant to invest in new solutions and technologies. It is essential to keep customer relationships active and healthy even during this time, that's most companies employ the services of an automated CRM.