Reshaping the Way You Work

Dock 365 is committed to providing you with tools and information you can use to take your business to the next level. At Dock 365, we believe that success and knowledge go hand in hand. Our goal is to ensure that all companies have access to information they can use to be more efficient and effective. Make sure to follow and subscribe to our blog for insights into the latest business solutions, trends, and practices.

11 Must Have Features Your Help Desk Software Should Have in 2021

We're a little over two months away from the new year. With how hectic things have been, it's almost a little surprising that 2021 is so close. That said, as the year closes out, it's time to start thinking about the tools you're using. For instance, is your Help Desk software doing everything you want it to do? If not, now might be the time to start looking for a new solution. Take a look at these 11 must-have features to look for in a new Help Desk software in 2021.

How News Feature Work in SharePoint Online – Part 3

In this 3rd part of our Blog Series, we will talk about adding a News Web Part to a SharePoint page and how to make changes to it as required. SharePoint web parts are considered as building blocks of pages and they allow you to design your page in such a way that makes sense. Furthermore, they can make your pages look rich in content, which is well organized and in appropriate formats.

How to Create an Organization News Site in SharePoint Online

SharePoint News feature allows you to share updates and news among your employees or team easily. This is very useful when you have a large group of employees to address. This blog will show you how to create an organization news site in SharePoint Online. The title might let you think that you are creating a new site for putting organization news. However, you are defining some of the important sites as Official sites or Authoritative sites.

How News Feature Work in SharePoint Online – Part 1

SharePoint News feature is a very cool facility that can be utilized to keep your team informed about all important news within the organization. When compared to the SharePoint News options and configuration earlier, now in the Modern SharePoint environment, this feature is revamped and made more friendly. The News feature on the SharePoint Teams Site is much more than just an announcement facility. By including rich formatting and graphics, you can utilize this facility to let your team, colleagues, and partners know about status updates, internal news updates, and more. We are here with comprehensive information on SharePoint Modern News Feature Web Experience.

How to Enhance an Existing Office 365 Group with Microsoft Teams

Microsoft Teams and Office 365 Groups are the latest additions to the Office 365 Suit. There are a lot of things you can do with the latest editions to the Microsoft package. It's important that businesses learn all the can so they can use these tools to improve their performance and effectiveness. In this blog, we will help you gain a deeper insight into how to enhance an existing Office 365 Group with Microsoft Teams.

How to Create a Company-Wide Team in Microsoft Teams

By streamlining their resources and processes, small and medium-sized businesses have the potential to increase their productivity. Achieving a strong level of communication and collaboration among employees is crucial. Microsoft Teams is a platform that can help streamline many of your processes and revamp how you collaborate. Using Microsoft Teams, you can set up an organization-wide team or channel to handle your communications. Though it sounds simple and effortless, it's important to know how to set it up precisely and understand each of the significant factors. That said, let's take a look into possibilities that creating organization-wide Microsoft Teams channel can offer.

Optimize Your Marketing Strategy Using Customer Feedback and CRM

What is your approach to customer feedback? It doesn’t matter what category your business belongs, getting feedback from the customers and processing them for achieving better outcomes is a must-do. You can improve customer service with this process. Some companies employ the services of an automatic CRM solution to manage this. Moreover, you can earn fantastic inputs to achieve our marketing goals, product quality, and gather suggestions and complaints from users. Marketing is an important process that can bring you more potential customers. Let’s discuss 5 tips to optimize your marketing strategy using customer feedback and CRM.

How to Increase SharePoint Intranet User Adoption

The most important factor when it comes to SharePoint intranet is the user experience, making sure that the UX is clean, simple and user intuitive is the easiest way to increase user adoption. It's also important that early on in the selection process that you include a representative from all the departments that are going to use this regularly e.g. HR, Marketing, Sales. These users need to have a say because there are specific function that may dissuade them form actively engaging with the solution. Enhancing the SharePoint user experience can be done in some simple ways sluggish and unfriendly intranet always results in users’ disengagement. Below are the three components that require your attention if you want to increase user adoption for SharePoint intranet.

Everything You Should Know About Guest Access in Office 365 Groups

Organizations need to connect with a lot of people from in and out of their system. The priority here is to get things done, communicate easily and to collaborate in the best way possible. Guest access in Office 365 groups is something that delivers justice to organizations which want to connect their in-house team with partners, consultants or vendors. They can be granted access as a guest, and thus providing access to group notebook, conversations, files, calendar invitations etc.

Don't Get Left Behind!
Subscribe to Dock 365 Blogs!
Stay up to date with the latest business tips and trends.